WhatsApp AI automation CRM SaaS
Walead is a Node.js-based multi-channel CRM and automation platform for WhatsApp, Instagram, Telegram and connected business tools. The all-plugin package combines customer engagement, AI conversations, campaign automation, voice workflows and SaaS deployment controls.
Core capabilities
- Multi-channel inbox, contact management and marketing automation.
- Visual workflow builder with conditions, webhooks, forms, tags and external API requests.
- AI-assisted conversations and AI-generated automation flows.
- Media handling for images, video, PDFs and location messages.
- Commerce, notification and intelligent calling integration points.
Best-fit industries
Cross-border e-commerce, marketing agencies, customer-support teams, SaaS operators, online education, service businesses and sales organizations managing overseas social channels.
How to monetize
Sell multi-tier SaaS subscriptions based on channels, users, automation limits, AI usage or message volume. Agencies can charge separately for onboarding, campaign management, chatbot setup and custom integrations. Meta API and AI-provider usage charges must be priced into each plan.
Product screenshots
