WhatsApp and Telegram CRM SaaS

WaSmart is a scalable CRM and customer-engagement platform that centralizes WhatsApp and Telegram conversations, automation, AI-assisted replies and e-commerce workflows. Teams can manage customer interactions, campaigns and sales operations from one workspace.

Key benefits

Unified WhatsApp and Telegram inbox with multi-agent assignment and status tracking.
AI-assisted replies powered by configurable GPT and Gemini integrations.
Welcome messages, keyword automations, conversation flows and reusable templates.
WooCommerce, Shopify and custom-store integrations for products and orders inside conversations.
Campaign broadcasting, short-link tracking, segmentation, tags and embedded chat widgets.
Subscription plans, recurring billing, referral rewards and multiple payment-gateway options.

Administration and operations

The administration workspace includes dashboards for conversations, response time and revenue; user, campaign, tag and short-link management; coupons, AI provider settings, withdrawal and KYC workflows, tickets, transaction reporting, email and SMS templates, GDPR cookie settings and SEO controls.

Technology

Laravel 13 backend with MySQL.
Bootstrap 5 and jQuery 3.7.1 frontend.
GPT and Gemini AI support.
WooCommerce, Shopify, WhatsApp and Telegram integrations.

Included

Full application source code, installation and user documentation, and MySQL database files. Version 2.5 adds Shopify integration, WhatsApp QR-code login, local e-commerce integration, improved multi-keyword flows, unread counters, notification sounds and responsive performance improvements.

Important note

WhatsApp and Telegram usage must comply with their applicable business policies. GPT and Gemini capabilities require your own API keys and usage costs.